Meet Gear9 at GITEX Europe 2026

Anass Drissi

Lead CX · Gear9

Anass Driss is a Customer Experience (CX) Lead at Gear9, where he helps organizations design and optimize customer-centric experiences that drive engagement, satisfaction, and business performance. With extensive experience in digital transformation, customer journey design, and service excellence, he supports companies in creating seamless interactions across digital and physical touchpoints. Passionate about innovation and the application of Artificial Intelligence to customer experience, Anass works with organizations to leverage data, automation, and personalization to enhance customer relationships and deliver measurable impact. His approach combines strategic thinking, user-centric design, and operational excellence to help businesses meet evolving customer expectations. At Gear9, he plays a key role in developing innovative solutions that enable brands to strengthen customer loyalty, improve service quality, and accelerate their digital transformation initiatives.

Diae-Eddine Jamal

AI & Mobile software engineer · Gear9

Diae-Eddine Jamal is an AI and Mobile Software Engineer at Gear9, specializing in the design and development of intelligent digital solutions that combine mobile technologies, artificial intelligence, and user-centric innovation. His work focuses on building scalable applications that address real-world business challenges while delivering seamless user experiences. With expertise spanning mobile application development, AI-powered solutions, OCR technologies, and software engineering, Diae-Eddine is passionate about leveraging emerging technologies to create impactful products. He continuously explores new approaches to automation, machine learning, and intelligent systems to enhance operational efficiency and customer experiences. At Gear9, he contributes to the development of innovative digital platforms and transformation initiatives, helping organizations accelerate their adoption of advanced technologies and unlock new opportunities for growth. Combining technical excellence with a strong innovation mindset, Diae-Eddine is committed to turning complex ideas into practical, high-value solutions.

Oumaïma Ouchene

Digital Transformation Manager · Gear9

Oumaïma Ouchene is a Senior Digital Transformation Manager at Gear9, where she helps organizations accelerate their digital transformation journeys through strategic consulting, business process optimization, and customer-centric innovation. She combines expertise in business development and digital transformation to support companies in aligning technology initiatives with business objectives. With a strong focus on digital strategy, experience design, and organizational transformation, Oumaïma works closely with clients to identify growth opportunities, streamline operations, and implement impactful digital solutions. Her experience spans customer experience transformation, process automation, digital platforms, and change management, enabling organizations to adapt and thrive in an increasingly digital landscape. At Gear9, she plays a key role in delivering innovative transformation programs that help businesses enhance operational efficiency, improve customer engagement, and unlock sustainable growth through technology and data-driven decision-making

Yasser Nachid

Digital Transformation | Project Management · Gear9

Yasser Nachid is a Digital Transformation and Project Management professional with extensive experience leading strategic technology initiatives and business transformation programs. He specializes in helping organizations modernize their operations, optimize business processes, and successfully deliver complex digital projects that create measurable business value. With a strong background in project governance, stakeholder management, and technology implementation, Yasser bridges the gap between business objectives and digital execution. He has worked across multidisciplinary teams to drive innovation, improve operational efficiency, and ensure the successful adoption of digital solutions. Passionate about leveraging emerging technologies to solve business challenges, Yasser focuses on delivering transformation programs that enhance customer experiences, streamline operations, and support sustainable growth. His expertise combines strategic planning, change management, and project leadership to help organizations navigate an evolving digital landscape with confidence.

Zakaria Zighighi

DevOps & Cloud Engineer · Gear9

Zakaria Zighighi is a DevOps and Cloud Engineer with expertise in designing, deploying, and managing scalable, secure, and high-performance cloud infrastructures. As an AWS Certified professional, he specializes in helping organizations accelerate their digital transformation through cloud adoption, automation, and modern DevOps practices. With a strong focus on infrastructure automation, CI/CD pipelines, containerization, and cloud-native architectures, Zakaria enables development teams to deliver applications faster, more reliably, and at scale. His experience spans cloud operations, system reliability, security best practices, and performance optimization across complex environments. Passionate about innovation and continuous improvement, Zakaria leverages automation and cloud technologies to enhance operational efficiency, increase system resilience, and support business growth. He is committed to building robust and agile technology foundations that empower organizations to innovate with confidence.